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Need help finding a particular hat?   Need to match a dress?   Want to update an old hat?   Want to design a hat from scratch?  Call or email us and we would be happy to help.

U.S. Toll Free 1-888-373-0602
Local Tel. (207) 772-2379
Fax (207) 775-9087


560 Congress Street See Map Location
Portland, ME 04101

Retail Store Hours:
Monday – Friday 10:30 – 5; Sat. 10:30 – 4

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Smithsonian Institution
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Fashion-Era – History of Hats

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Rue de la Paix
Antique Millinery, Hats, Clothing and More

Your satisfaction of your purchases from Queen of Hats is very important to us. If you are not satisfied with your purchase for any reason, please let us know so we can take care of it right away. We also like to provide you with prompt delivery of all our products. Should we be out of a particular style, color, or size of an item, we make a special attempt to get the item for you. We will notify you of this via email or telephone communication.

Return Policy

We will be happy to accept a return, exchange or refund of merchandise within 15 days of original purchase. All merchandise returned must be unworn and hang tags should be fastened to the hat. We cannot accept any hats that have been worn or damaged. Any sizing tape that is placed in a hat is considered worn and not returnable. Any hat that has make-up stains on the hat or inside headband is not returnable.

When returning merchandise, please pack carefully in a sturdy box. The return address is:

Queen of Hats
560 Congress Street
Portland, ME 04101

If you should have any questions, please call the shop at 1-888-373-0602, or email us atinfo@queenofhats.com.

Privacy & Security Policy

Queen of Hats takes the protection and proper use of your personal information seriously. We respect your privacy, and take great care to safeguard information in our possession.

We use a variety of technologies and processes for protection of our customer data. We use encryption technology whenever transmitting sensitive data such as credit and debit card information. Please note however that absolute security can never be guaranteed. We will never request your credit card or other personal information by email. Email is not a secure means of communication. Never include in an email your credit card number or other sensitive information. We will only request such information during secure transactions at our website.

We only store the information you voluntarily provide to us, including your name, address, phone number and log in information. This information is only kept for Account Retrieval purposes for your convenience.

Secure Shopping

Orders placed on our web site are encrypted using SSL technology, a secure means of transmitting credit card numbers. Should you have any concern at all about ordering electronically, feel free to call the shop at 888-373-0602 and place your order over the phone.

Our Email List

We offer a voluntary sign up for those who wish to share their email addresses for periodic notification of sales, new merchandise, and other news from Queen of Hats. All email addresses collected are used internally only. We do not share customer information (including email addresses), unless it is necessary to provide you with products or servicers available from Queen of Hats. We may disclose information when you tell us to do so, to identify or contact you.

Our Contact Information

To “opt out” or make other choices about receiving communications, to update your personal information, to place an order, or to submit comments or ask questions about our privacy policy, please contact us by email, telephone or postal mail:

Queen of Hats
560 Congress Street
Portland, Maine 04101

Tel: 207-772-2379 or 1-888-373-0602
Fax: 207-775-9087
Email: info@queenofhats.com
Web Site: queenofhats.com

By signing up for our mailing list, you will receive notification of hat happenings at Queen of Hats. Additionally, you will also be offered special discounts at the end of each season during our clearances. Please enter your e-mail address to be added to our mailing list.

We Value Your Privacy
Our mailing list is private. The information you provide will never be available to other customers or companies. If you ever choose to be removed from our mailing list just call, write or e-mail us.

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In order to insure that you have The Perfect Fit with all our hats, place a tape measure or string around the head, just above the eyebrows and parallel to the floor. This measurement should be to the nearest 1/8 inch. Use the chart here as a guide. If you should need additional information, please call our sales associates at 1-888-373-0602 and they will be happy to answer any questions you may have.

Small                 21-1/4″ – 21-5/8″
Medium                 22″ – 22-3/4″
Large                 23-1/8″ – 24″
Extra Large                 Over 24″

Queen of Hats is a unique hat shop located in Portland, Maine. We are dedicated to offering quality headwear for women, men and children that looks, feels, and fits great! Our hats range from casual and beach wear to winter necessities, as well as dress hats. Many of our hats are seen at the Kentucky Derby, weddings, and numerous dressy occasions. We guarantee that our customers are satisfied with their purchase or they may return it in its original condition within 30 days for a full refund or exchange. This exchange/refund policy does not apply to items sold during a sale.

We carry well-known designer brands such as Lillie & Cohoe, Stetson, Helen Kaminsky, EggCup, Christine Moore Millinery, and Abigail Aldridge. We also offer a select group of hats from our many talented artisans from the State of Maine. We also purchase hats from suppliers in the United States, as well as specialty hats from Canada, Russia, Germany, and Italy. We also have an array of our own hats, made right here in our shop.

The hats shown on our web site are just a fraction of what we have in our Portland, Maine store. We’d like for you to take a trip to our beautiful seaside city in Portland, Maine. Stop in to see even more hats and our selection of lively seasonal scarves and shawls. In addition, we have gloves and purses for everyday as well as the more formal events. Decorative hat boxes in various sizes and designs are also available. If you’re looking for a unique, one-of-a-kind hat, we have an exciting array of ribbons, flowers, feathers and other materials to create a custom piece that perfectly suits you for any occasion.

We look forward to your visit!

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